Privacy Policy

Effective from: 1 April 2026

This Privacy Policy applies to ReviewLift as accessible from your desktop, mobile and/or tablet devices. We respect your right to privacy, and we commit to safeguard your confidentiality and security of personal information. We voluntarily adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act).

This page describes in detail the privacy practices that apply for all of our marketing services and how we collect, store, use, disclose and protect your personal information provided to us via our website or by any other means in connection with our services.

For the purpose of this Privacy Policy, your personal information means information we hold that identifies you or from which your identity can be reasonably determined, including your name, email, phone, occupation and identity documents. You are not obligated to provide us with your personal information. However, we may not be able to service you without same.

Confidentiality

All of all clients records are considered confidential. Strategies, documents, graphic concepts, proposals and related materials are not considered public information. Design work for completed projects may be displayed only as examples of work either on our web site or in printed form.

Personal information and the data we collect

We collect personal information when you register to request information about our marketing services, place an application to our services, buy one or more products, schedule an event or otherwise voluntarily provide such information. We use cookies and other technologies to enhance your online experience by eliminating the need to register multiple times for registration-required content. In the interest of providing our visitors and customers with a secure online experience, our servers automatically record information when you visit our website, including the URL, IP address, browser type and language, and the date and time of your request.

Use of information collected

We will only record your e-mail address if you send us a message, or fill in an on-line form, or complete an application. Your email address will not be made available to anyone else without your consent. You may be added to a mailing list, and we may, from time to time, communicate to you special offers or pertinent news. You will always be given the option to unsubscribe from future emails.

Security of Personal Information

We endeavour to keep all personal information safe by taking all reasonable precautions to protect personal information from misuse, loss, unauthorised access, modification or disclosure. It is essential that all personal information is kept confidential. We are committed to ensuring that your personal information is secure and will exercise all reasonable efforts to ensure that your personal information is also appropriately stored.

We have put in place suitable physical, electronic and managerial procedures in place in an effort to safeguard and secure your information and protect it from misuse, interference loss and unauthorised access, modification and disclosure. However, we cannot guarantee the security of any information that are intercepted while it is being posted, emailed, faxed or otherwise transmitted to and from us, whether the transmission of information occurs via physical means or electronic means.

We will not disclose personal information to third parties, other than as set out in this Policy or without your consent, unless it becomes necessary to lessen or prevent a serious and imminent threat to life, health or safety or unless we are otherwise compelled by law.

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have implemented the following:

Remarketing with Google AdWords
Google Display Network Impression Reporting
Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Facebook

Facebook’s advertising requirements can be summed up by Facebook’s Advertising Principles. They are put in place to provide a positive experience for users. https://www.facebook.com/policies/ads/

We have implemented the following:

Advertising with Facebook Advertising
Retargeting with Facebook Advertising
Demographics and Interests Reporting

We along with third-party vendors, such as Facebook use first-party cookies (such as the Facebook Pixel) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Facebook’s custom audiences feature enables you to create an audience using your data such as email addresses and phone numbers. When using Facebook’s custom audiences feature, your data is locally hashed on your system before you upload and pass such data to Facebook to be used to create your custom audience (the “Hashed Data”). Without limiting any agreement between you and Facebook, by clicking “I accept,” passing to Facebook the Hashed Data, or using custom audiences or advertising, you agree to the following:

You represent and warrant, without limiting anything in these terms, that you have all necessary rights and permissions and a lawful basis to disclose and use the Hashed Data in compliance with all applicable laws, regulations, and industry guidelines. If you are using a Facebook identifier to create a custom audience, you must have obtained the identifier directly from the data subject in compliance with these terms.

If you are providing Hashed Data, you agree to use only provide the agency with data that is owned by you as the advertiser and not to augment or supplement the data with other data except as expressly authorized by Facebook. You represent and warrant that you have the authority to use such data on their behalf and will bind the advertiser to these terms.

You represent and warrant that the Hashed Data does not relate to data about any individual who has exercised an option that you have, directly or indirectly, committed to honoring or provided to opt out of having that data disclosed and used by you or on your behalf for targeted advertising. To the extent an individual exercises such an opt-out after you have used data relating to that individual to create a custom audience, you will remove that data subject from the custom audience.

You instruct Facebook to use the Hashed Data for the matching process. Facebook will not share the Hashed Data with third parties or other advertisers and will delete the Hashed Data promptly after the match process is complete. Facebook will maintain the confidentiality and security of the Hashed Data and the collection of Facebook User IDs that comprise the custom audience(s) created from your Hashed Data (“your custom audience(s)”), including by maintaining technical and physical safeguards that are designed to (a) protect the security and integrity of data while it is within Facebook’s systems and (b) guard against the accidental or unauthorized access, use, alteration or disclosure of data within Facebook’s systems.

Facebook will not give access to or information about the custom audience(s) to third parties or other advertisers, use your custom audience(s) to append to the information we have about our users or build interest-based profiles, or use your custom audience(s) except to provide services to you, unless we have your permission or are required to do so by law.

Facebook may modify, suspend or terminate access to, or discontinue the availability of, the custom audiences feature at any time. You may discontinue your use of the custom audiences feature at any time. You may delete your custom audience(s) from the Facebook system at any time through your account tools.

You may not sell or transfer custom audiences, or authorize any third party to sell or transfer custom audiences.

These Custom Audiences Terms and, to the extent applicable, the Data Processing Terms, govern the provision by you of Hashed Data to us and your use of the custom audiences feature, and your use of custom audiences for advertising. They do not replace any terms applicable to your purchase of advertising inventory from Facebook (including but not limited to the Facebook Advertising Guidelines at https://www.facebook.com/ad_guidelines.php), and such terms will continue to apply to your ad campaigns targeted to your custom audience. The custom audiences feature is part of “Facebook” under Facebook’s Terms of Service (https://www.facebook.com/legal/terms, the “Terms”), and your use of the custom audiences feature (including your use of data) is deemed part of your use of, and actions on, “Facebook.” In the event of any express conflict between these Custom Audiences Terms and the Terms, these Custom Audiences Terms will govern solely with respect to your use of the custom audiences feature and solely to the extent of the conflict. Facebook reserves the right to monitor or audit your compliance with these terms and to update these terms from time to time.

Opting out:

Users can set preferences for how Google and Facebook advertises to you using the Google Ad Settings page and Facebook Ad Settings page.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions.

To be in accordance with CANSPAM we agree to the following:

NOT use false, or misleading subjects or email addresses
Identify the message as an advertisement in some reasonable way
Monitor third party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly
Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at unsubscribe@ReviewLift.com.au or you can follow the instructions at the bottom of each email to unsubscribe and we will promptly remove you from ALL correspondence.

Complaints about this policy

If you have any complaints or concerns in relation to this policy, you may contact our office by making an enquiry in our online enquiry form on this website.